FAQ
At which e-mail address can I reach Monika Kandefer?
Please send your questions to the e-mail address:
When will I receive my pre-ordered product?
The link to the e-book PARIS BY MONIKA KANDEFER will be sent to the specified e-mail address on the day of the premiere, i.e. on 8.12.2022 at 23:59.
What are the advantages of purchasing an e-book in pre-order?
An e-book purchased in the pre-order has a special price of 119 PLN instead of 149 PLN.
The link to download the e-book will be sent by e-mail immediately after the purchase.
When will I receive the purchased product?
Where can I receive an invoice?
I did not receive a link after pre-ordering.
The link to the e-book PARIS BY MONIKA KANDEFER will be sent by 23:59 on the day of the premiere (December 8, 2022). If you have not received an email confirming the purchase of the e-book by then, write to us at the following email address: paris@monikakandefer.com
To receive an invoice, please write to the following e-mail address: paris@monikakandefer.com
An e-book is a book in PDF format that, once downloaded, you can read on any electronic device equipped with a PDF reader (e.g. Acrobat Reader), such as: Computer, tablet, phone. The e-book is not in a format for Kindle readers.
On what devices does the e-book work? In what formats is it available?
The guide PARIS BY MONIKA KANDEFER is currently only available in electronic format.
Can I also order the book on paper?
How many times can I download the e-book?
The download link for the e-book is valid for 30 days. In the e-mail with the link to the e-book you will find the expiration date.
The e-book must work! ☺ If it does not work, please contact paris@monikakandefer.com
What to do if the e-book does not work?
The e-book is a digital product and cannot be returned.
Can I return the purchased e-book?
By purchasing the PARIS BY MONIKA KANDEFER e-book, you are supporting culture from legal sources. If you would like to share the e-book with others, you can encourage them to purchase it by providing a link to our store. Copying and distributing the e-book is not allowed. These are legally protected publications and copying is against the law.